Travel Limousines · FAQ

How to book a ride

What is a private driver ?

A private driver service provides trips with professional chauffeurs. Unlike taxis, our drivers services operate on prior reservation.

Why use a private driver with Travel Limousines ?

Luxury chauffeur services offer personalized transport solutions with high-end vehicles and professional drivers to ensure an exceptional travel experience in France, Switzerland and Italy.

How can I book a private driver with your service ?

Booking can be done online on our website through the contact form, via email, or by contacting us directly through WhatsApp.

Can I book a private driver for multiple days ?

Yes, you can book a private driver for an extended period, whether for a business trip, extended vacation, professional events, or any other occasion.

What types of vehicles can be booked ?

We offer a diverse range of luxury vehicles tailored to your needs. This includes elegant sedans, spacious SUVs, high-end Vans, and other luxury vehicle options.

Which routes are covered by your private drivers ?

Our drivers serve the entire French Riviera, as well as the entire French, Swiss, and Italian territories.

Can vehicles be rented without a driver on the French Riviera ?

Yes, we also offer the rental of vehicles without a driver on the French Riviera (Monaco, Cannes and Saint-Tropez).

How far in advance should I book my ride ?

It is recommended to book your ride as early as possible to ensure service availability, especially during peak periods. While we will do our best to accommodate last-minute bookings, availability may be limited. Generally, booking at least 48 hours in advance is advisable.

My ride

Will I receive a confirmation of my reservation ?

Once we have received the funds related to your reservation, an automatic confirmation will be sent to the email address you provided. This confirmation will include all the details of your reservation, including the time, date, and other important information.

When will I receive the details of my driver ?

The day before each booked service, you will automatically receive an email between 7:00 PM and 8:00 PM local time. This email will include essential information about your driver, such as their name, phone number, and the vehicle’s license plate number.

How to meet my driver at the airport/train station ?

The driver will be waiting for you in front of the exit door in the arrival hall, holding a tablet displaying your name or the logo of your company for easy identification.

How can I know if the driver is nearby ?

Our drivers usually arrive 10 minutes before the pick-up time, and you will receive an SMS notification informing you of their arrival.

Do you provide child seats ?

Yes, we offer child seats upon request. Please specify the number and type of seats needed during booking, and we will ensure they are available for your journey.

Are pets allowed in the vehicle ?

Yes, we accept pets on board our vehicles under certain conditions. Please inform us during booking so that we can make necessary arrangements for the comfort and safety of your pet during the journey.

Events

Can I book a private driver for special events ?

Absolutely, you can book a private driver for special events such as parties, weddings, conferences, or any other specific occasion. Contact us with the details of your event, and we will arrange a customized service for you.

I need a private driver for a specific occasion or a one-day seminar, is it possible ?

Yes, it is entirely possible to book a private driver for a specific occasion or a seminar for one or more days. We offer flexible services tailored to your needs.

Quality & Commitments

How can I be sure that my driver will be reliable and professional ?

Reliability and professionalism of our drivers are our priorities. All our drivers are carefully selected, trained, and have extensive experience in the industry. Additionally, we regularly collect customer feedback to ensure our high service standards are maintained.

Why choose a private driver over other transportation options ?

Choosing a private driver offers an exclusive and personalized travel experience. You will benefit from luxury vehicles, professional drivers, and tailor-made service. This ensures not only comfort and elegance but also total flexibility to meet your specific needs, whether for airport transfers, sightseeing, or business travel.

What languages are spoken by your drivers ?

Our drivers speak multiple languages to ensure smooth communication with our international clientele. Commonly spoken languages include French, English, Spanish, Italian, Arabic, Russian, Mandarin, and others.

What are your opening hours ?

Our private driver services are available 24 hours a day, 7 days a week. You can book a driver at any time, whether it’s during the day or night.

Payments, rates and regulations

Do I need to guarantee my reservation with a credit card or by paying a deposit ?

To confirm your reservation, we require the payment of a deposit. This can be done through various payment methods. The deposit ensures the availability of the service for the requested date and time.

How can I pay for my ride ?

Payment can be made by credit card, cash, bank transfer, or using a secure payment link.

What payment methods are accepted ?

We accept payments by credit card (VISA, MasterCard, AMEX), through a secure payment link, and by bank transfer.

Is there a surcharge for bulky luggage or intermediate stops ?

There is no surcharge for bulky luggage. However, additional fees may apply for intermediate stops depending on the distance and duration of the stop. We recommend informing us in advance of any special requests so that we can provide accurate information on possible additional costs.

Can I modify or cancel my reservation, and are there cancellation fees ?

You can modify or cancel your reservation, but fees apply if the cancellation occurs less than 48 hours before the service. Please check our terms and conditions of sale for more information.

How to know the amount of my ride ?

The cost of your ride depends on several factors, including distance, duration, type of vehicle, intermediate stops, and other additional services. Additionally, rates may vary depending on the time, whether it’s during the day or night.

How to obtain my invoice ?

Your invoice will be automatically sent as soon as the total amount of the reservation is settled. Once the payment is processed, you will receive the invoice via email at the address you provided during the booking.

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